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    NIC: +505-7877-5900 info@pacayalodge.com


Pacaya Lodge & Spa: Frequently asked questions


Are you heading to Pacaya Lodge & Spa and looking for information on travel tips to Nicaragua and all that our property has to offer? Check out our FAQs so that you are fully prepared for your trip to this Nicaragua boutique hotel!

Travel FAQs

What is the time zone in Nicaragua?

Nicaragua’s time zone is the same as US Central Time (GMT-6).

What is the currency in Nicaragua?

The currency in Nicaragua is the córdoba. Currently, 1 US dollar equals about 30 Córdobas or 1 Córdoba equals about 3 US cents. While many places in Nicaragua accept dollars, it is better to travel with the local currency, especially when visiting smaller Nicaragua communities.

What type of weather does Nicaragua have?

Nicaragua experiences a tropical climate similar to that of other Central American countries, with a dry and rainy season. The dry season is from December to May with hot and sunny weather. June through August is known as the rainy season, bringing in lush green foliage and cooler air. September through November is also considered the rainy season, but with heavier and more intense rainfall. There are three temperature zones: it’s hottest in the lowlands, followed by the central part of the country and the mountains in the north.

Are there any medications or immunizations I need before entering Nicaragua?

Make sure you are up to date on routine vaccines before you travel to Nicaragua. It is recommended that travelers receive Hepatitis A and Typhoid vaccines to prevent sickness from contaminated food or water. We also suggest wearing plenty of bug spray to avoid mosquito bites. Check out more health information here.

Do I need a passport to enter Nicaragua?

All visitors need a passport valid for at least six months to enter Nicaragua. Upon arrival, U.S. citizens receive 90-day tourist card after paying a small entrance fee.

Is Nicaragua a safe country to visit?

Nicaragua is one of the safest countries in the Americas. Its small population and friendly people make it a wonderful place for travelers to experience. It is important to take basic precautions while traveling anywhere, however. Below are general safety suggestions:

  • At the airport, keep your valuables in a carry-on instead of a checked suitcase.
  • While in Nicaragua, keep your valuable hidden and don’t leave your luggage unattended in public.
  • Separate your cash and credit cards and do not carry all your cash with you. Avoid counting cash in the open.
  • Store valuables and travel documents in your lodge room and keep your room locked at all times.

What the the voltage and power socket type in Nicaragua?

Nicaragua uses the same voltage range (110 V) and power sockets (type A/B) as the United States so a converter is not necessary. Some locations, however, do not have three-prong outlets. If you are bringing an electronic with a three-prong plug, make sure to pack an adapter as well.

What should I pack for a trip to Nicaragua?

Nicaragua has a tropical climate. The color black attracts mosquitos, so we suggest packing cool, lightweight and light-colored clothing (such as cotton). Below is a general packing list:

  • Passport and paper copy
  • Sunhat
  • Sunglasses
  • High factor sunscreen and lip balm
  • Good walking shoes such as hiking boots or sneakers
  • Sandals
  • Shorts
  • Short-sleeved shirts
  • Comfortable clothes for walking/trekking
  • Underwear and socks
  • Bathing suit
  • Personal toiletries
  • Anti-bacterial gel/wipes
  • Basic medical/pharmacy kit for personal use
  • Antihistamine tablets if you suffer from any allergies
  • Nausea and diarrhea medicine
  • Anti-itch cream such as hydrocortisone cream or Benadryl
  • Insect repellent with deet such as Off!, Repel, Sawyer’s
  • Chargers for cellphones and other electronics
  • Camera
  • Cash for tipping, souvenirs etc.

Pacaya Lodge & Spa FAQs

Where is Pacaya Lodge & Spa located?

Pacaya Lodge & Spa is a Nicaragua boutique hotel that is located in Catarina, towards central west Nicaragua and less than an hour’s drive from the capital of Managua. Pacaya Lodge & Spa offers a private transfer from Augusto C. Sandino International Airport in Managua or from Granada. You can request a transfer when you book your stay, or by emailing us at: info(at)pacayalodge(dot)com

What types of accommodations are at Pacaya Lodge & Spa?

Our Nicaragua boutique hotel offers 26 rooms, including: 6 Lodge Rooms, 16 King Rooms, 1 King Deluxe, 2 Junior Suites, and 1 Pacaya Suite.

What are the check-in and check-out times?

Check-in is 3pm and check-out is 12pm.

What documents are necessary when I make a reservation and check in?

A valid credit card number is necessary for making a reservation, and photo identification is also necessary when checking in.

Is there WiFi?

Yes, each room is equipped with WiFi.

Is breakfast included in my rate?

Yes, a continental breakfast is included with your stay, regardless of which room you book. Breakfast is delivered to your room and includes coffee, fresh fruit and freshly baked bread, presented in a wooden picnic basket.

Is there a restaurant on site?

Yes, there is Restaurante Guardabarranco and Bar Macuá.

Can the restaurant accommodate dietary restrictions?

Restaurante Guardabarranco has an extensive menu that caters to all palates. Be sure to let the waitstaff know of any dietary restrictions of which the chef will gladly oblige.

Is there air conditioning in all of the rooms?

Yes, all rooms are equipped with air conditioning and a ceiling fan.

Does each room have toiletries?

Yes, each room has complimentary shampoo and soap.

Is there onsite laundry service?

Yes, there is a dry cleaning and laundry service.

Are there wheelchair-accessible rooms?

One of our King Rooms are fully wheelchair-accessible, with an elevator, wide door frames, and a roll-in shower. Wheelchair accessible rooms have queen size beds instead of king size beds.

What are the property's safety features?

We offer 24-hour reception and security and key card entry to your room, as well as smoke detectors and emergency evacuation plans in all rooms and public areas.

Is there a pool on the property?

Yes, there is an infinity pool onsite.

What spa services are provided?

We offer high-quality and relaxing spa services including: 4 types of massages, 4 types of body treatments, and 1 facial treatment of varying prices. For more information please visit Yoda and Spa

What tours and excursions are available?

We offer an abundance of tours and excursions that are either half-day or full-day experiences, including 10 Arts & Culture, 5 Nature & Wildlife, and 8 Active & Adventure. For more information please visit Tours and Excursions

What is your smoking policy?

Smoking is prohibited in the guest rooms, public areas, meeting rooms, restaurant or other designated Non Smoking area, according to the National Anti-Tobacco Law 727. Smoking is allowed only in designated areas and outside the building. A charge will be applied for property damage according to the deterioration caused. Pacaya Lodge & Spa reserves the right to submit a written study by our experts on the subject for cancellation effect for damage to the premises.

– Designated smoking área: Bar Macuá terrace

– Additional charge smoking in the room: $100

What is the maximum guest occupancy for each room?

The maximum guest occupancy is as follows. Lodge Room: 4 people; Suite: 4 people; King and Deluxe: 3 people.

What is your cancellation policy?

Cancellations made less than 24 hours before the scheduled date of arrival will incur a fee equal to the first night’s stay, including all applicable taxes. The fee will be charged to the credit card the guest used to make the reservation.

Are pets allowed?

Pets are not allowed anywhere on the property, with the exception of properly documented service animals.